FREE STANDARD DELIVERY on orders over $200 AUD   |   MINIMUM ORDER: $200 AUD   |   EXPRESS SHIPPING: +$25 AUD   |   2-5 BUSINESS DAY DELIVERY AUSTRALIA-WIDE   |   SAME-DAY DISPATCH ON ORDERS BEFORE 9AM   |   100% GENUINE PRODUCTS   |   FREE STANDARD DELIVERY on orders over $200 AUD   |   MINIMUM ORDER: $200 AUD   |   EXPRESS SHIPPING: +$25 AUD   |   2-5 BUSINESS DAY DELIVERY AUSTRALIA-WIDE   |   SAME-DAY DISPATCH ON ORDERS BEFORE 9AM   |   100% GENUINE PRODUCTS   |  

Privacy Policy

Your privacy matters. This policy explains how Vape Link Australia handles your personal information.

Introduction

Vape Link Australia ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we collect, use and protect your information.

Information We Collect

We collect information you provide when you place an order or contact us, including your name, email address, phone number, delivery address and order details. We may also collect limited technical information such as your browser type and pages visited to improve our website.

How We Use Your Information

We use your information to process and deliver your orders, communicate with you about your order, provide customer support, and, where you have opted in, send you offers and updates. We do not sell your personal information to third parties.

Age Verification

Our products are strictly for adults aged 18 and over. We collect age confirmation to comply with our legal obligations and will not knowingly collect information from anyone under 18.

Data Sharing

We share information only as needed to fulfil your order - for example, with Australia Post for delivery and with our payment providers to process payment. We require these partners to protect your information and use it only for the intended purpose.

Data Security

We take reasonable steps to protect your information from misuse, loss and unauthorised access, including secure transmission and restricted access. No online service can be completely secure, but we work hard to safeguard your data.

Your Rights

You may request access to, or correction of, the personal information we hold about you at any time. To make a request, or to opt out of marketing communications, email [email protected].

Cookies

Our website uses minimal cookies and local storage to remember your cart, age verification and preferences. You can disable cookies in your browser, though some features may not work as intended.

Questions about your privacy or a data request? Email [email protected].